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frequently asked questions

Here, you'll find answers to some of the most common inquiries we receive. Whether you have questions about our services, policies, or anything else, this section is designed to provide clarity and help you find the information you need quickly. If you don’t find what you’re looking for, feel free to reach out to us directly for further assistance.

Can any faculty member or employee get a personal printer?

I received a new printer or scanner, what should I do?

If the printer or scanners breakdown, what should I do?

How do I order Photocopiers?

Can I use photocopiers as a printer or scanner?

In case of failure of the photocopiers, what are the steps taken?

How do I contact the User support service (Help Desk)?

How do I order printers and scanners?

If my laptop breaks down, what should I do?

Does the Technical Support Department provide periodic maintenance for office computers for departments, colleges, or laboratories?

How do I order software?

2- What are the available Software for faculty members?

What are the available Software for employees?

How do I order computers and laptops?

What are the available Software for employees?

I received a new desktop computer, what should I do?

If my desktop computer breaks down, what should I do?