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Hardware Services

               The Department of Hardware Services is committed to providing an integrated technological environment supporting educational and administrative processes. We offer dedicated technical support to meet your needs, with our skilled team providing a wide range of services to maximize the benefits of technological resources, including regular maintenance and updates of equipment, as well as installation and operation of devices. By doing so, we help reduce costs and extend the lifespan of equipment. We also provide direct technical support to users and strive to resolve their issues as quickly as possible through Users Support Services. We aim to empower academic staff, employees, and students to focus on their core responsibilities while ensuring a reliable and efficient technological environment.

Hardware Services

Tasks and Responsibilities of the Department of Hardware Services:

 

  1. Installation and operation of new IT equipment and photocopiers, ensuring their security and safety within the university.

  2. Finding appropriate solutions to address any issues users may encounter with computers and their peripherals. 

  3. Implementing security measures related to computers at the university.

  4. Performing regular maintenance for all devices used by the university's employees, faculty members, and computer labs.

  5. Evaluating and upgrading the university's computers, systems, and peripherals. 

  6. Connecting computers and their peripherals across all practical faculties to the server network.

  7. Providing workshops for repairing, maintaining, and monitoring computers in various work centers within the university.

  8. Equipping laboratories and registration halls with computers and peripherals and updating them as needed.